At Overland Stockyard, we are committed to protecting your privacy and transparency regarding your data. This Privacy Policy explains how we collect, use, and protect your information within our mobile application (the "App").
Summary of Your California Privacy Rights (CCPA/CPRA)
As a California-based service, we comply with the California Consumer Privacy Act. Under California law, you have the following rights:
You can request to know what personal information we have collected about you.
You can request that we delete your personal information from our systems.
You can request that we update any inaccurate information we hold.
We do not sell your personal information or share it for behavioral advertising.
To exercise these rights, see Section 6 below.
Information We Collect
We collect information in two ways: information you give us and information we collect automatically to keep the App running smoothly.
- Personal Information (Provided by You): Email address, mobile phone number, and physical address. We collect this only when you voluntarily enter it to receive updates or notifications.
- Technical & Crash Data (Collected Automatically): We use Sentry to monitor the App's performance and identify technical errors. This may include your device type, operating system version, and crash logs. This data is used exclusively for troubleshooting and does not include your name or contact information.
SMS and Mobile Information
When you provide your mobile phone number, we collect and use it solely to send you SMS text message notifications about auction updates, listing activity, and account-related alerts that you have opted in to receive.
No sharing with third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message frequency varies depending on your account activity and notification preferences. Message and data rates may apply, depending on your mobile carrier plan.
You may opt out of receiving SMS messages at any time by replying STOP to any message, or by disabling notifications in the App's settings. For help, reply HELP or contact us using the information in Section 6.
How We Use Your Information
We use your data for the following Business Purposes:
- Notifications: Sending SMS and push notifications about auctions and market reports based on your preferences.
- App Stability: Using Sentry crash reports to fix bugs and improve the user experience.
- Customer Support: Responding to your inquiries or data deletion requests.
Third-Party Service Providers
We retain your personal information for as long as necessary to provide notifications and services, or until you request deletion. We have implemented reasonable administrative, technical, and physical safeguards, including secure data storage and limited access controls.
Since the App does not use a password-protected login, the security of the data stored on your phone is your responsibility. We recommend using your device's built-in security features (Passcode, FaceID, or TouchID).
As stated in Section 3, mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Data Deletion & Contact Information
To exercise your right to delete your data or to ask a question about our privacy practices, please contact us:
We may need to verify your identity before processing requests. We will respond to and fulfill verified deletion requests within the timeframes required by California law.
Children's Privacy
This App is not intended for children under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date and provide notice where required.